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Privacy Policy

Last Updated: 15/01/25

Arnold Electrical Contractors ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, [www.aecsouth.com] (the "Site").

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1. Information We Collect

1.1 Information You Provide to Us

We may collect the following information when you interact with our Site:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details (if applicable)

  • Any other information you provide through forms, email, or other means of communication.

1.2 Information We Collect Automatically

When you visit our Site, we may collect certain information automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Site

  • Referring website or search engine

  • Cookies and tracking technologies (see Section 5 for details).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.

  • To process transactions and deliver services.

  • To improve our website’s functionality and user experience.

  • To send updates, promotions, or marketing communications (you can opt out at any time).

  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • With service providers: We may share your information with trusted third parties who help us operate our business, such as payment processors or hosting providers.

  • For legal reasons: We may disclose your information if required to comply with legal obligations, enforce our policies, or protect our rights.

  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal or contractual obligations.

  • Withdraw consent for processing your data where consent is the basis for processing.

To exercise your rights, please contact us at [Insert Contact Email or Phone Number].

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Recognize you on subsequent visits.

  • Understand how you interact with our Site.

  • Personalize content and ads.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the Site. Please review this Privacy Policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Arnold Electrical Contractors

17 Neave Road, Hampshire, SP6 1PE
info@arnoldec.co.uk
01202 028637

Thank you for trusting Arnold Electrical Contractors.

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